A barefoot Joyce Jones, 30, creeps like an old woman into the living room of her grandmother’s apartment, settles into an easy chair and talks to the person trying to keep her out of the hospital.
“I was in the ER last night,” Jones says weakly. “Had nausea. Abdominal pain.”

That’s not what Becky Wilkinson wants to hear, but Jones is making progress. Since Wilkinson stepped in two months ago, Jones has been admitted to the hospital once and in the emergency room five times. Last year, Jones dragged into the ER 95 times and had 16 hospital stays.

Total cost: Just under $250,000.

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